FAQ: Are payments refundable if I cannot attend a training?

Training fees are generally non-refundable. However:

  • Substitutions may be allowed if you wish to send a replacement participant (please inform the AGIA Secretariat in advance).
  • If you still wish to request a refund, you must submit a formal letter for consideration.
  • If the cancellation or change is due to AGIA, a refund will be processed without the need for a letter.